Session Sponsor Logo "tips/troubleshooting":
- Sponsor Logo uploaded to a session but then want it removed from the app: There is not currently a way to inactivate a sponsor logo that has been uploaded to a session so the entire session will need to be inactivated and recreated as a new record.
- Sponsor Logo not uploading to a session: Make sure sponsor logo meets following requirements -
- 294 x 84 px at a minimum or a larger size in proportion to this
- JPG or PNG format
- File size should not exceed 256KB
- There should be no special characters within the file name (such as underscores or apostrophes)