To access the Alerts (push notifications) section of the CMS, select Alerts in the top toolbar. Once in the Alerts section, select the Add Alert option from Actions. This will display the alert detail screen. Enter the following information when scheduling an alert:
Once you click Save this will schedule the alert. The alert will be in the list of alerts when you first clicked in the Alerts section.
Alerts can be preset ahead of time to go out while you’re at the event and they also can be sent out relatively instantly (for things like last minute cancelations or room changes). Keep in mind that alerts go out as push notifications, not as emails.
If you schedule an alert ahead of time and then decide you no longer want to send it out, you can stop it from sending by changing the status button to the red Inactive. This can only be done if the scheduled date and time has not occurred yet.
Please note: Alerts cannot be imported from one event or CMS to another. Alerts must be individually entered into the CMS for each event.
This article may contain confidential information intended for Community Brands employees only. The information in this article should not be discussed with individuals outside of Community Brands. If a client or end-user has questions about the information covered in this article, please refer to a customer-facing article.