Sponsor Logo Uploading Tips/Troubleshooting

Sponsor Logo Uploading Tips/Troubleshooting

Sponsor Logo not uploading to a record?

Make sure sponsor logo meets following requirements - 
  1. 278 x 102 px at a minimum or a larger size in proportion
  2. JPG or PNG format
  3. File size should not exceed 256KB
  4. There should be no special characters within the file name (such as underscores or apostrophes)
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