App User Questions
Updating MyProfile (your attendee profile)
This article provides step-by-step instructions for updating your MyProfile within the app. To edit your entry to the Attendee list, click the MyProfile icon from the home screen of the app. Once in the MyProfile, tap Edit button located in the top ...
Resetting Password for Logging In
If this feature has been added to your app, to reset your password to log into the app, click the reset password link on the login screen of the app. Enter the email address with which you’ve registered for the event. You will then receive an email ...
Exporting MyEvent Data from App
This article provides step-by-step instructions for exporting your personalized bookmarks (MyEvent data) from the app. To export your personal MyEvent lists (such as MySchedule, MyContacts, & MyNotes), click the MyEvent icon from the home screen. ...
Exporting Handouts from App
This article provides step-by-step instructions for exporting session handouts from the app. If a presentation has been uploaded for a session, when you click into the session on the schedule, there will be a "Handouts" button. After clicking on ...
Attendee Experience General Information
Please note that some of the items below may not be applicable to your app based on the features contracted for your app. Please check with your Mobile Implementation Specialist if there is any question on if your app contains the functionality. The ...
Adding Selections to MyEvent Lists
This article provides step-by-step instructions for adding selections to your personalized lists/bookmarks within the app. To add selections to your personalized lists (such as MySchedule or MyContacts) click the empty circle on the listing screen ...
How to Access Handouts in TBM Apps
This article provides steps for accessing handouts within the mobile app. Speakers have the option to upload supplemental materials, such as PDFs, to their sessions in the form of "handouts." As an event attendee, you can access them by doing the ...